Before sitting down with your interviewer it would be wise to try to arm yourself with as much knowledge as possible as to what types of questions they will ask and what their motives are for asking these specific questions. Based on several interviews and the responses from several people who are currently working at Walmart, I have assembled a list of what I believe are the top 5 questions you may be asked. There are several reasons why an interviewer will ask a specific series of questions.
The biggest reason is they want to see how you handle adversity and something being thrown at you out of left field. They want to see if you have tons and confidence so that you may easily be able to handle and deal with difficult customers. They also want to see what type of person you are in your home life; are you somebody who gets in trouble all the time and they have to worry about? Or are you somebody that they can feel good about when they hire you, knowing that you will represent the company very well?
Filling out a Walmart application form doesn’t guarantee success; being prepared for the interview will give you the best shot.
The job interview is where most applicants fail to impress upon staff members how well they can fit in the company. With that said, here are the top 5 interview questions you will probably be asked:
- Have you ever been in a difficult situation, tell us what you did to try to resolve the problem, and what was the outcome of it? This is a really common question for many retail chains because they know that your job in a store is all about customer service and they want to see if you have faced any adversity and how you have reacted. You need to have a very good answer for this one. Even if you have never been in a situation professionally in dealing with the difficult situation, you couldn’t possibly relate a personal account of a time when perhaps you broke up a serious argument between two family members through your excellent verbal skills. Either way, most everybody in this life has had a difficult situation to deal with at one time or another and you have to be prepared to answer this question so you don’t miss your chance at showing them how well you can act and how you can resolve a problem in the face of adversity.
- Why is it that you want to work at Walmart? I can think of a few smart-alecky answers here but I’ll refrain from doing so because they will get you in trouble. This question needs to be answered sincerely and with your career goals stated. The way I would answer this is I would let them know that the entry-level job I am about to take is going to enable me to learn the business inside and out so that it can help me achieve my career goals which is to become a store manager in the not-so-distant future.
- Have you ever had to meet a tough deadline, and if so, what was the result? This one is self explanatory but just as in the question alluding to how you had a difficult situation and what you did about it, you need to have a prepared answer for this one.
- What would you do if you knew a coworker was stealing from the company? They’re looking to see exactly how loyal you will be to the company. This one requires a very logical and legal answer. The obvious thing to do here would be to tell the coworker to turn themselves in or you would have no choice but to advise management of what is going on. Simple as that!
- Why are you qualified for this position? If you have applied for some type a professional position this should be an easy one to answer. All you have to do is reiterate what is on your resume that meets their criteria. For an entry-level worker without experience, this can be a troublesome question if you are not prepared. The way I would answer it is; I have a sincere desire to help customers fulfill their needs, I make friends quickly and I get along well with other people, and I have a very humble attitude where I have no problem taking instruction from my superiors to get the job done efficiently and quickly.
Keep in mind that there is no one right way or wrong way to answer a Walmart job interview question. Each of us have different life experiences and different personalities, which means that no too many people are going to answer the same question the same way. With the five questions and answers as an example in this article, at the very least, you have an idea of what to expect and what they are expecting. The most important thing is to have all this knowledge but to also remain true to yourself and answer the questions in your own manner with sincerity.